Terms & privacy

Terms of service

1. Prices and GST

Prices are in Australian dollars and shown excluding GST, with the GST-inclusive price beside them. GST and delivery are added at checkout. Prices can change, but the price you see when you order is the price you pay.

2. Quotes

Quotes are valid for 30 days unless stated otherwise, subject to stock when you accept.

3. Orders

Your order is an offer to buy, which we accept by confirming it by email. We may decline or cancel an order, for example if a product is unavailable or a price was shown in error; any payment is then refunded.

4. Payment

Online orders are paid at checkout. Schools, early learning centres and businesses can order by purchase order, with payment due on delivery. Goods remain ours until paid in full.

5. Delivery and risk

Delivery follows our delivery and returns policy. Risk passes to you on delivery or collection.

6. Product information

We describe and photograph products as accurately as we can. Natural timber variation, screen colour differences and minor dimension tolerances are expected. Designs or materials may change without notice while the product stays fit for purpose.

7. Safe use

Our products are designed for children under adult supervision. Use the size guide to choose sizes, assemble as instructed, and use products only for their intended purpose.

8. Returns and warranty

Returns follow our returns policy and faults our warranty, both alongside your rights under the Australian Consumer Law.

9. Liability

Nothing in these terms excludes your rights under the Australian Consumer Law. Where permitted, our liability for goods not ordinarily acquired for personal, domestic or household use is limited to repair, replacement, or the cost of either.

10. Website and intellectual property

Website content, including photos, designs and text, belongs to Edu Fun. Please ask for written permission before copying it. Misusing the website, such as uploading harmful code, is not allowed.

11. Privacy

How we handle personal information is set out in our privacy policy.

12. Governing law

These terms are governed by the laws of Victoria, Australia.

13. Changes

We may update these terms. The version on this page when you order applies to that order.

Privacy policy

What we collect

• Contact details: name, organisation, email, phone, delivery and billing addresses.
• Order details, including what you bought and how you paid. Payment providers handle card details; we never see or store full card numbers.
• Enquiries, such as quote requests and floor plans.
• Website data, such as pages viewed, device and browser type and approximate location, through cookies and similar tools.

How we use it

• To process and deliver orders, prepare quotes, and handle returns and warranty claims.
• To answer questions and provide support.
• To send product news and offers to subscribers, with an unsubscribe link in every email.
• To improve the website and prevent fraud.

Who we share it with

Only service providers that help run our business, such as our website and order system, payment providers, delivery companies, and email and analytics tools. Limited website activity may be shared with advertising platforms such as Meta and Google through cookies, for ads and ad measurement. We don't sell your personal information. Some providers store data on servers outside Australia; we choose providers that protect it to a standard similar to the Australian Privacy Principles.

Cookies

Cookies run the store, remember your cart and show us how the site is used. You can block them in your browser, but parts of the store may not work properly.

Security and retention

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and keep it only as long as needed or as the law requires.

Access, correction and complaints

Email sales@edu-fun.com.au to see or correct your information. Complaints come to us first and we respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner.